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Recruitment and Retention

Recruitment and retention is one of the most critical topics in the fire service, particularly the volunteer fire service, which has long been seeking to attract and maintain members. The recruitment and retention resource page provides critical content to help fire departments manage their personnel, from articles that inform prospective members are life as a volunteer to podcasts about recruitment best practices to new techniques being used to encourage new members, and so much more.

Learning tracks will focus on responder health and safety, volunteer recruitment and retention, and emergency service leadership among 18 courses available
Carroll County commissioners heard from fire and EMS advisors on recruitment, pay and staffing issues affecting the department
Sacramento Fire Captain Keith Wade, once a TikTok skeptic, is now on a mission to show fire service leaders how the app’s reach could be the answer to staffing woes
It’s our responsibility to mold and train new firefighters in every aspect of the job, because failure to perform has dire consequences
Using this word tells every woman who serves in this beloved profession that she doesn’t belong – and signals to young girls that they shouldn’t join
The Southwest Greensburg Fire Department began its live-in program over 12 years ago to recruit more members
The proposed legislation would bring concerns about minimum staffing levels into collective bargaining discussions
A new study ranks fire supervision as a prime option, so how do we make this connection for the younger members of our communities?
Effective recruitment will look different for each agency, but the basics are the same and critical to get right
Three new calculators can help fire and EMS departments measure cost savings and retention value from using volunteers
Leaders must instill in firefighters early that recruitment is a part of their identity
Creating a mindset to achieve diverse, equitable and inclusive hiring practices
Harford County’s NEXT GEN Responders Student Loan Relief is an incentive in fire, EMS recruitment and retention
‘People don’t leave bad jobs, they leave bad bosses’ – and the fire service is no exception
Remember, the future of your organization depends on finding and keeping good people
Using social media to research potential firefighter candidates could cause problems for your department
A heightened focus on personal and organizational value ultimately impacts recruitment and retention efforts
The division chief details how Cobb County Fire retooled its hiring process to better define department excellence and representation
Four common retention pitfalls, plus simple solutions for improving department culture and keeping firefighters happy
It starts with getting real about why people aren’t joining the department
The survey measures organizational safety culture
The donation to the Stratmoor Hills Fire Protection District helps campaign funding to have increased staffing on the ballot
Harford County officials are working to counter both burnout and boredom in their efforts to recruit more volunteers
SAFER and AFG money will support 20 departments across four counties
5 ways to motivate the unmotivated, and to help those floundering to flourish
The Justice Department found Blacks disproportionately failed Durham’s firefighter test, blocking interviews, though the test wasn’t job-related
The Texas A&M Forest Service camp gave young women from several counties hands-on lessons related to wildland firefighting
The Modesto Fire Department and Modesto Junior College are holding their first Women’s Empowerment Camp introducing young women to the fire service