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Station visits: 5 things to know before dropping by your local firehouse

While firefighters love visitors, consider these guidelines when planning your trip

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Photo/City of Walker, Mich.

Visiting a firehouse can be an exciting and educational experience, especially for those who are curious about the life of firefighters and the vital role they play in the community. Whether you’re planning a visit for a school trip, a family outing, or just to satisfy your curiosity, here are five key things to know before you go.

1. Plan ahead

Many firehouses offer free tours to the public, but it’s a good idea to call ahead and schedule a time, especially for larger groups. Your local firehouse might be staffed by career firefighters, volunteers or a combination of both. For them, the firehouse is a second home. Walk-in visits might not always be accommodated, as firefighters could be engaged in training, maintenance, or other duties. A scheduled tour ensures that the crew can prepare to show you around and answer your questions without being rushed.

2. Expect interruptions

It’s important to remember that firefighters are always on duty, ready to respond to emergencies at any moment. This means that at any time, they may be called to leave for an emergency, even during a tour. If this happens, understand that safety and readiness come first, and your visit might need to be cut short.

3. Ask questions ...

Firefighters are more than happy to answer questions and explain their job to visitors. It’s a unique opportunity to learn about your fire department, what a typical day looks like and what their needs and difficulties are. Most firefighters will gladly explain how citizens can help and in what ways. Some volunteer departments might even be recruiting for administrative positions where you or your friends could assist.

4. ... but not THESE questions

There are certain questions and statements that might seem innocent to you but would be offensive to firefighters:

  • “What’s the worst call you have been on?”
  • “Have you seen burned people”
  • “Do you really get paid to sleep?”

You are visiting to connect with your local firefighters and develop a positive relationship. Asking them to relive traumatic incidents or accuse them of some public misconception is rude and a sure way to have your visit cut short.

5. Make it fun

Firefighters enjoy what they do. They love going to work, so make your visit engaging. Take photos, ask to try on the gear and sit in the apparatus. Bring a meal or dessert and a card of thanks or appreciation. Visits that create a fun, memorable experience are great for sharing on social media and might encourage someone else to visit their neighborhood fire department.

Your local firehouse is full of community members like you. Taking the right steps to make sure your first visit is a good one can only help you understand their jobs better and connect with them on a different level.


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Bill Carey is the associate editor for FireRescue1.com and EMS1.com. A former Maryland volunteer firefighter, sergeant, and lieutenant, Bill has written for several fire service publications and platforms. His work on firefighter behavioral health garnered a 2014 Neal Award nomination. His ongoing research and writings about line-of-duty death data is frequently cited in articles, presentations, and trainings. He can be reached at bcarey@lexipol.com.