SDCFA evaluated FIRE Manager’s effectiveness, solicited feedback from users and decided to make it an enterprise solution for their agency.
Minneapolis/St. Paul, MN — After seeing two other fire departments using FIRE Manager for online scheduling and workforce management, San Diego County Fire Authority (SDCFA) decided to make the switch too. “We did evaluate other options and decided to choose FIRE Manager. The pricing structure played a role in choosing FIRE Manager, as did the turn-key deployment,” says Eric Gerhardt, Administrative Manager, SDCFA, San Diego, California. “Recognizing the direction of wireless technology, we also wanted a solution that could be used with smartphones and other mobile devices.”
FIRE Manager is a SaaS (Software as a Service) based online scheduling and workforce management system which is by definition accessible 24/7/365 from any computer or web enabled mobile device or smartphone with internet access. Unlike other scheduling software options, FIRE Manager does not require hardware or an onsite server, all software and data is “in the cloud.” It is affordable for agencies of all sizes because the subscription is based on the number of members per individual agency. “We prefer the subscription pricing and this played a big part in our decision to implement this solution. Our review showed the pricing to be fair and reasonable,” adds Gerhardt.
FIRE Manager is more than an online scheduling system, it is a sophisticated, yet easy to use data management system. Administrators can easily track shift trades and certifications. Reports can be generated from any of the various types of information within the system. There is also an events calendar, forum and optional Time Clock feature. FIRE Manager is a very flexible system which can be customized based on each organization’s needs and processes. FIRE Manager provides agencies cost savings as well. “There are significant cost savings in time associated with building station schedules and recording firefighter shifts,” says Gerhardt.
“It’s important that we have a solution that puts the responsibility for data entry into the hands of end-users. SDCFA administers the solution and establishes new user accounts; however, all schedules and time clock entries and edits are performed by the contracted agencies we use. This allows for centralized administration with local control,” concludes Gerhardt.
About FIRE Manager
Aladtec, Inc. is a proud provider of web-based software solutions for online employee scheduling and workforce management applications. The company’s flagship products, EMS Manager and FIRE Manager, are leaders in the public safety sector. Together with their newest product, Zanager, they serve over 825 EMS agencies, fire departments, police departments and other businesses. Over 50,500 employees use Aladtec’s online employee scheduling and workforce management products. Aladtec is headquartered just outside the Minneapolis/St. Paul metro area in Hudson, Wisconsin. For more information, visit www.aladtec.com.